Auravell™ / Beauty & Personal Care
Terms of Use
Clear guidelines for a considered online experience.
Last updated: October 9, 2026
Website
auravellea.com
Our focus
Beauty & personal care
Questions
Contact our support team
These Terms of Use apply to your access to auravellea.com and its website content. The store trades as Auravell™ and is operated by Hefei Yousi Network Technology Co., Ltd. Our Terms and Conditions separately explain the purchase of products from this store.
Access and eligibility
Use this website only when you can legally agree to these terms. If you are below the age of legal majority where you live, use the website with the permission and supervision of a parent or legal guardian. Purchases must be made by someone who can enter a binding contract.
You are responsible for keeping your account credentials confidential, providing accurate information, and notifying us if you suspect unauthorized use of your account.
Permitted website use
You may browse the website and use its content for your personal shopping and product-care needs. You must not misuse the website or interfere with another visitor's access.
- Do not submit fraudulent orders, impersonate another person, or provide misleading contact information.
- Do not introduce malicious code, attempt unauthorized access, or disrupt the website or checkout.
- Do not copy or commercially republish protected content without permission.
- Do not use the website for unlawful, abusive, or deceptive activity.
Beauty and product information
Product descriptions, photographs, and care information help you understand our beauty and personal-care range. Check the specific product instructions, suitability, power requirements, and care guidance before use.
General beauty information on this website is not individualized medical advice. Product suitability and cosmetic results vary with the product, the person, and the way it is used. Claims of medical treatment or guaranteed results are not implied by general beauty descriptions.
Content ownership
Website text, brand elements, product photography, and other original content belong to the operator or are used with permission. This website does not grant a license to use those materials beyond ordinary personal browsing, except where the law permits.
Reviews and other submissions
If you choose to submit a review, photograph, or other content, it must be truthful, lawful, and yours to share. Do not include another person's private information without permission.
By submitting content for publication, you give us a non-exclusive permission to display and format that content for its submitted purpose, subject to your privacy rights. We may decline or remove unlawful, abusive, misleading, or irrelevant submissions. Ownership of your content remains with you.
Availability and third-party services
The website may be temporarily unavailable for maintenance, technical problems, or events beyond our reasonable control. Checkout, payment, and other third-party services may have their own applicable terms.
We take reasonable care with website information. If an error affects an order, we will address it with the customer rather than treating an inaccurate description or price as an automatic right to change an accepted purchase.
Responsibility and legal rights
To the extent permitted by law, we are not responsible for losses caused by your unlawful website use or for interruptions outside our reasonable control. Nothing in these terms excludes liability or a consumer right that the law does not allow us to exclude.
We may restrict website access where reasonably necessary to protect the store, customers, or legal rights. Such action does not remove our obligations concerning a paid order or a valid refund.
Updates and questions
We may update these website terms for future use and show the updated date on this page. An update does not retrospectively remove rights that arose before the change. Contact us if you need clarification about these Terms of Use.
Company & Customer Care
The details behind Auravell™
For an order-related request, include your order number and a short description. Contact support for the correct receiving address before sending a return.